Account

Delete your account

You can delete your LetterGrid account and its data at any time. LetterGrid is developed by Punginsoft LLC.

Delete from the app

  1. Open LetterGrid and go to your Profile screen.
  2. Tap the ⋮ (three dots) menu in the upper-right corner.
  3. Tap Delete Account and confirm.

Can't access the app?

Email info@punginsoft.com with the subject "LetterGrid account deletion". Send it from the email address linked to your account, or include your LetterGrid nickname. We'll confirm when your account has been deleted.

What happens to your data

Deleted

  • Your account, nickname and profile photo
  • Your email address and sign-in details
  • Your statistics, ratings, friends and settings
  • Your chat messages and device information

Kept or anonymized

  • Completed games in other players' histories, which no longer identify you
  • Purchase records required by app stores or tax rules
  • Information we must keep by law or to prevent fraud and abuse

Your personal information is deleted or anonymized within 30 days of your request. Deleting the app from your device does not delete your account. See our Privacy Policy for full details.

Have a subscription? Deleting your account does not cancel it. Cancel it in Google Play or in your Apple ID subscription settings.

Questions

Email us at info@punginsoft.com.